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NBI Clearance Online Application: Your Ultimate Guide

Securing your NBI (National Bureau of Investigation) Clearance has been streamlined with the introduction of online application processes.

This comprehensive guide provides a step-by-step walkthrough, ensuring a smooth experience from registration to acquiring your clearance. Whether you're a first-time applicant or in need of a renewal, this article covers all aspects of the NBI Clearance process, addressing frequently asked questions along the way.


I. NBI Clearance Online Registration:

1. Email Registration

Start by registering your personal email address on the official NBI Clearance website. An email confirmation will be sent to this address, containing vital billing and payment information.

2. Applicant Information

Provide accurate personal details, ensuring all mandatory fields are filled. Review the information carefully before proceeding.

3. OTP Verification

The system utilizes OTP (One-Time Password) verification. An OTP will be sent to your registered mobile number or email, valid for 5 minutes. Enter it promptly to proceed.

II. Required Documents for NBI Clearance Application

Prepare at least one valid identification card from the list provided during the application. This will be necessary for scheduling your appointment.

III. Scheduling Your NBI Appointment:

Choose Your Branch

Select your preferred NBI branch for the appointment. Opt for the one nearest to your location for convenience.

Select Appointment Date and Time

Depending on availability, choose a suitable date and time for your appointment, typically during office hours from Monday to Friday.

IV. Making NBI Clearance Payment Online:

Payment Options

Various payment methods are available. Choose your preferred option and follow the instructions to complete the transaction. This includes the following: bank over-the-counter, online bank, GCashBayad Center, MultiPay, ECPay, and 7-Eleven.

Payment Confirmation

Upon successful payment, your status will change from PENDING to PAID. Note down your transaction reference number for future reference.

V. Biometrics and Photo Capture

Visit the NBI Branch

Attend your appointment at the chosen NBI branch. Remember to bring at least two valid identification cards. To know more, visit List of Accepted Valid IDs for NBI Clearance Application

Biometrics and Photo Capture

NBI personnel will guide you through the biometrics and photo capture process. Priority lanes are available for PWD, senior citizens and pregnant women.

Frequently Asked Questions (FAQs) for NBI Clearance Application

Handling a 'HIT' Status

A HIT status occurs when further verification is needed due to similar applicant information. Clearance is usually released within 10-15 days after HIT status.

Checking Your NBI Record

Visit the official NBI website and log in to your account to check your record using your username and password.

Changing Last Name in NBI Clearance

Provide necessary documents for changing your last name in the NBI clearance application.

Authorization Letter for NBI Clearance Claim

Use an authorization letter for financial settlements, appointments, or NBI clearance claims. The authorized person should be a relative or friend.

NBI Clearance Branches Opening on Saturday

While most government offices are closed on weekends, NBI may announce special Saturday openings for handling high volumes of applications.

Getting NBI Clearance in a Different Branch

You can get your NBI clearance in any branch. Contact your original branch office to transfer your application if you wish to change branches.

Checking NBI Clearance Application Status

Log in to the NBI official website and navigate to "transactions" to check your payment and clearance status.

Editing Information in NBI Online Application

Access the "MY INF" section on the NBI portal to update your profile information.

Obtaining Another Copy of NBI Clearance

Log in to your account, go to "transactions," and click "DETAILS" to reprint your application and other necessary documents.

Changing Address in NBI Clearance

Update your address before payment. For post-payment changes, provide valid residency proof to the NBI office.

Remember, this comprehensive guide aims to simplify the NBI Clearance application process. By following these steps and addressing common concerns, applicants can navigate the online system with confidence, ensuring a hassle-free experience in obtaining their NBI Clearance.

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